Shipping Policy

***FREE SHIPPING***

***Ship within the United States, excluding a few parts of Puerto Rico***

Parts area of Puerto Rico, PR orders will automatically be canceled due to policy, regulation, shipping, and delivery limitations.

Shipping Takes: 1-3 business days   Delivery: 1-2 business days   

Heavy furniture (depends on size and weight; some may arrive in several boxes): 3-7 days

We will also email you if your package runs into a delay due to a lack of inventory, weather conditions, or if an accident occurs during transit or delivery. If this occurs, it normally takes 5-7 days to receive your package.

***Wall Art, Please Note: 

To ensure the highest quality of our wall art and our production. Wall art is crafted, made, and printed upon order placement and will be delivered to you within approximately two weeks (8-14 business days), ensuring it meets our high standards. 

**Additional City, State, County, and District Sales Taxes and Fees will be automatically charged, added, and calculated at checkout**

**High-risk fraud will be automatically canceled through our Fraud Department System. Due to fraud happening rapidly lately to many customers and businesses across the globe, orders are only accepted name, shipping, and billing match the associated billing payment.**

**If you know your shipping and billing are not the same address and name, or it's a gift for someone. Please make sure to email us the verification documents asked for and needed to avoid cancellation through our fraud department system.**

Verification Needed: 

• A snapped picture of a government-issued photo ID.
• A snapped picture of the front side credit card (associated with the order, and please blur or leave out your CVS/Security Code number). 
• A snapped picture of the email order confirmation/order #.

Order will be automatically canceled if verification is not received within 12-24 hours. 

We appreciate your understanding. We must prevent and protect both customers and businesses from fraudulent orders.   

**Highly recommend adding a phone number during checkout in case the carrier has trouble locating your address and needs to reach out to you.**

Our promise and goal are to offer the fastest delivery and shipping experiences to our customers. We always pick the quickest route and delivery method for our customers. Ensuring customers receive the best and highest-quality in-home decor and satisfaction. 

We have shipping partnerships and affiliations with Amazon, USPS (which has now partnered with Amazon), FedEx, UPS, DHL, and many other logistics teams to offer faster delivery and shipping experiences for our customers. 

**E-Customer Support is 24/7, we will get back to you ASAP. Please provide us with your Name, Order#, and a snapshot of the confirmation email of your order, which we sent out to you. Make sure to communicate with us through the associated email address placed at checkout, and where you received our confirmation order. **